Appartamento Rasella 5

Reviews

Katie Jacobs on Jul 2016:

	This is a convenient little apartment very centrally located in Rome. Small but comfortable. The owner was super responsive and quick to fix a problem with the air conditioning.
	There was a foul smell and yellow-brownish color in the hot water. Also, the linens and mattresses are tired and in need of an update.
	The booking and listing was great. When we did have a problem, it was confusing about whom to contact. We did finally resolve it, but the uncertainty around figuring out who we were to contact was disconcerting.

Admin on 20. Jul 2016:

We checked with the owner and she said there was no report regarding the water. Rome has extremely clean water too, so this is an anomaly. Also, the linens are all provided by a professional service who washes, sterilises and irons them, so they certainly shouldn't have been tired. It's the same laundry service used by pretty much every hotel in Rome.

Kai-Ning Jan on Dec 2015:

	We appreciated the kindness and punctuality of our hostess, as well as the convenient location of the apartment, how quiet the neighborhood was, the layout of the beds, the functioning washing machine and other appliances, and the overall cleanliness of the entire apartment. We were able to walk to many important places such as the Metro Station, a supermarket, and Trevi fountain, and the hostess oriented us and answered all of our questions.
	We thought that the apartment was a bit small for four people, especially the kitchen, and that the elevator was a little cramped. We also wished for paper goods to be provided (such as paper towels, more toilet paper, tissues and napkins) and laundry detergent. The washing machine was a bit small and the Wifi signal on the weak side. Finally, the master bedroom was very dark due to a non-working lightbulb and weak lights.
	We loved the adequate description of the apartment and the pictures, the ease of booking, and the promptness of communication with Cross-Pollinate. If we could have paid for the entire rental fee with our credit card, our experience with Cross-Pollinate would have been even better.

Rich on Aug 2015:

	Apartment was clean, well-located and comfortable. Host met us and left good instructions.
	Nothing much needs improvement. Some more lighting in the bedroom would be good but it's not a serious issue.
	Excellent service. Helped us find an apartment that was just right for us.

Stuart on Dec 2014:

	Location. Good standard of furnishings. Overall cleanliness.
	Maybe provide a selection of games and books for children and families?
	Very good and I would use again

Jeff on Apr 2014:

	The location was great (right by Metro), beds were comfortable, wifi was better in the dining room than bedrooms.
	Kitchen was tiny and lack of good pots/pans made it mostly unusable. The hot water heater had a faulty pilot and we had to keep restarting it to get hot water. We also had no toilet paper or paper towels for the first couple days, but we let Giulia know and she took care of it.

Milica on Apr 2014:

	The apartment was very clean. Valentina, the woman, who gave us the keys, was very helpful and reliable.
	The reservation was easy and good. I will use it again.

Neil Sampson on Mar 2014:

	Location was perfect for getting to all the sites. Near trevi fountain, not far from pantheon and accessible to the Spanish steps. Apt was reasonably sized for us ,two adults and 13 yr old. Reasonably equipped. Made the stay comfortable.
	If you like dark rooms bring a sleeping mask. The lights in alley near the palace are bright. If you like spot of tea there is no kettle but a pan worked well. No clothes line but washer worked fine.
	You guys appear to keep on top of things. There was change in venue due to a bad boiler and the owner plus cross pollinate made sure We were taken care of, Grazie!

Unbelievably friendly and warm staff who gladly gave expert travel advice and recommendations that only a Roman would normally be privy to. - Loic Diels

I LOVE this website and will gladly recommend it to anyone headed this way. Nothing disappointed us! - Mary-Iris Taylor

I have been using Cross-Pollinate for about 10 years now. The service is consistently great and I can always find just the kind of apartment we like, at the right price. - Hirani Himona

A really great idea - with a network of hand picked little rooms/guesthouses. If only we could have this in more city destinations! - Zoe Buck

I love Cross-Pollinate and every time we go to a new city I look to see whether they have some accommodations over there. - Arantza Aldea

The two places I have stayed at from Cross-Pollinate have been among the best across Europe. Highly recommended. - Nicholas Burn

Thanks a lot to Cross-Pollinate for the opportunity to experience a city as an insider! We really enjoyed our stay in Rome and Venice and look forward to more. - Tatiana Marchenko

Cross-Pollinate was very helpful when the owner of the B&B wanted to charge us for the baby under 2 y o. It would have been difficult without them since the owners did not speak any english. - Yulia Pichugina

This was our only stay with a C-P apartment and we were very pleased with the entire process. Will look to use them again on our next Europe trip! - Anthony Giglio

Great web site and quick response from the team a CP made the whole experience easy and hassle free. I have already recommended CP to quite of few of my airline industry colleagues and I'm sure they will make use of their excellent service. - Shane Pickles

Cross-Pollinate was extremely helpful! They found us a place to stay in our price range when many other places of business couldn't help us. - Sarah Seminutin

Cross-Pollinate was very easy to use, and it is so much better to stay in places like these than big corporate hotels; you get a much better feel for the place. - Kaspar Deane

Very straight forward. Well done. Definitely would use it again. Love these type of alternatives to hotels! - John White

Cross-Pollinate was fantastic and easy to use. We used Cross-Pollinate to book a room in Florence (the second leg of our trip), which was everything I thought it would be. We have recommended Cross-Pollinate to our friends. - Barbara Carlin

Cross-Pollinate are great - the descriptions are accurate and they are very responsive to questions. - Dominique Bayne

Cross Pollinate was just the best. I had tried a couple of places before coming upon them. As soon as I sent the first email I stopped looking for any more websites. I just wish they expanded to every city in Europe. Their knowledge, helpfulness, etc. was second to none. - Caroline Collis

average score	4.4 / 5.0
Price/Value		4.5
Comfort		3.8
Cleanliness		4.7
Accuracy of listing		4.7
Location		4.5
Helpfulness of owner / staff / host		4.5
Helpfulness of Cross-Pollinate		4.7