 | the apartment was so close to EVERYTHING! Lourenzo (Billi) was very friendly and helpful. The room was clean, modern, convenient and comfortable. (it is located in an older building, but that gave it character.) Great, inexpensive restaurants all around. We soon had our favorites. Gelato just down the street! We loved Florence and the room made eveyrthing super convenient. We called our daughters and recommended Florence and Casa Billi to them. |
 | The satellite TV was mostly Arabic, Russian and Thai?, but we didn`t go to Florence to watch TV! |
 | I am a dedicated zealot now! I will never make a European trip without checking to see if Cross-Pollinate has something in the area first. |
| It was close to train station. It was quiet |
| Too small a room for 3 adults. Might work for 2 and a kid. Too dark and Way too small for what was being charged a night. |
| It worked well, but was slow to get a response. |
| Close to the main sites Clean room- clean shared bathroom but we didn't notice anyone else using it Beds comfortable- quiet room despite being loud outside you couldn't hear any of the noise Lorenzo was sweet and helpful |
| Wifi didnt work well- or at all for that matter. Very spotty No breakfast included. Room kind of small and outdated. |
| Great experience. They responded to any questions I had as well promptly |
| Room was very clean and great location. The street was very lively with restaurants and cafes. Right behind was the large food market in Florence. Would highly recommend staying at Casa Billi. |
| Cross-Pollinate was efficient and very easy to use. Next time in Italy will use Cross-Pollinate again! |
| Casa Billi Guesthouse is superbly located in the middle of Florence, and unlike hostels, a guest may have privacy here. |
| I would use it again! |
| The location was awesome! The towels were nice, the bathroom was clean, shower water was hot. Lorenzo was kind and offered to help us reserve museum tickets. The room was spacious. |
| Everything was great. The only thing that was annoying was that we had to share a bathroom so when I had to go really bad I had to wait until that person was out of the shower. |
| The website and booking process is very friendly. I will use them again and again. |
| The room was spacious and comfortable. Lorenzo is helpful, kind and fun. The place is very conveniently located. |
| You have to carry your bags a few steps, but that happens every where in Europe |
| I had a good time there. |
| - Great location, probably 5-8 minute walk from the Duomo and 5 minute walk from the train station on a nice little street. - Rooms were small but well-kept - Bathroom was only shared with one or two other rooms |
| - Front desk hours were a bit erratic; it's best if you have a phone or can email the owner - We wound up staying in two different rooms and noticed that while our first room had fair wifi the second had very poor wifi. We just went out into the hall and the signal was stronger so this is not a deal-breaker but be aware that signal may be stronger in some rooms than others |
| - Loved the site, the process of booking was smooth and the rooms were good value. |
| Great location, less than 5 minute walk to the train station and 10 minute walk to all major sights. Price was also a great deal compared to other options in same location. Other than neighbor/bathroom noise, very quiet room, with window away from the street |
| Shared bathroom and shower is less than ideal, probably wouldn't book again for that reason. |
| Just to clarify for future guests - Casa Billi does have rooms with ensuite, private bathrooms, but this guest requested a room with shared bath. |
| Location, Bed |
| Room was very damp and cold. Also computers in lobby advertised, but none seen except staff computer....somewhat misleading. |
| Very useful, great site. |
| Lorenzo was so welcoming and kind. He made wonderful recommendations for places to eat and visit! The room had a lot of character, was spacious and clean, and Casa Billi itself is in a great location close to the train station and sites. |
| Wonderful!!! Great network of cool places to stay. Loved The Beehive in Rome as well as Casa Billi in Florence!! |
| great value of money with shared bathroom. Clean and tidy room and Helpful staff |
| Perfect |
| Good |
| location, cleanliness, helpful staff. |
| when I left the property in the morning i had to leave the keys which activate the elevator. As I was flying out I had all my luggage with me and had to use the stairs. there was little to no light in the hallway and i fell on the last few steps sprained my ankle. no big deal...but would be good to have lighting that activated in hallway at least. I would say that casa Billi is more of a hostel/hotel and not a b&b and would be good to make this explicit. |
| Excellent service |
| Great location close to the Train Station, the Public Market and the Duomo!! Lorenzo made us feel welcomed right away, which is so important when you are traveling and don't speak the language. |
| I can't thank Steve, at Cross-pollinate enough for helping us find accommodations in three cities during our recent tour of Italy. It is a lot of work to find and book multiple accommodations. Cross-Pollinate came up with interesting places to stay that fit our budget and were in great locations. |
| Location was great! |
| A few breakfast items in the morning would have been nice.j |
| Definitely will contact them on my next trip!! |
| Lorenzo and Anna are fantastic hosts. This was my first time and Europe, and I was traveling alone -- they made me feel like I had instant friends in Florence. When they aren't around, they make themselves available by cell phone. The space is very clean and well cared for. Comfortable bed, A/C (so nice). Convenient to the train station and favorite sites. I was nervous about having a shared bathroom, but there aren't that many rooms, so I never had to wait to use it. |
| Can't think of anything -- it was fantastic. |
| Couldn't have been easier. |
| I liked the location and proximity to everything around Florence. The train station is only about a 5-10 minute walk. The staff was very friendly. |
| The shower was hard to keep from spraying on the outside when you would open the door to turn it on. Perhaps a bath mat would help keep the floors dry? |
| Cross pollinate helped us find Casa Billi Guesthouse, and we are very glad we used it! |
| The staff was helpful. Most sites were within walking distance. Booking an extra day before we arrived went smoothly. |
| It met all our expectations. |
| Good experience. I would recommend your service. |
| Location was very good, room was spacious and clean, we had shared bathroom and it was nice and clean as well. |
| (1) What botherd us : * Air conditioner was not working and it was very cold at night, there was only one single blanket in the cardboard while we were two. We were not sure if AC was not working or it was blocked. The result is we were not able to use it and it was too late to check with the owner. The elevator is only for check in and out. This has to be clearly mentioned specially for people who has problems with stairs. (2)Another just notes that can help the place to be better: * in the shared bathroom: The hanger for towels is located very law and the rubbish bin is just below the hanger so it is ridicules to hang the towels that can touch the bin. I keep moving it to another place yet every time it was back. * Plus there were carpets on the floor in the room that are designed for Muslims to pray on it (the green with the mosque on it) I know not everybody is aware of how it looks, but I think it might be offensive for Muslims to see such a carpet on the floor. It was not something that offended us but we live in the Islamic country and we believe it should be considered just to avoid some unpleasant situation with Muslims guests. Overall the place was very good for its value. |
| Re Cross-pollinate - it was 1st time to use this service and I'm very happy with it. Information was clear and helpful. And definatelly i will use it in the future. |
| Great location. Room #1 was fairly spacious, with its own bathroom. Staff/owner was very welcoming. |
| WiFi signal was a little weak in our room. |
| Location!! It was amazing! Could not have asked for a better location. It was also great that he stayed and waited for me to arrive to give me the key, even though I was a couple hours late from my expected arrival time. Very kind and helpful! |
| Nothing. I got what I expected for a "guesthouse" and for the price. The walls are pretty thin I guess and the other guests were loud, but I was ok with it. |
| Very helpful!! Thank you so much Cross-Pollinate! |
| We liked how close it was to the train station and other big sights in the city. We were grateful that we could keep our bags at the guesthouse after our checkout time. |
| Excellent! |
| The room was clean and the location was great for us. We also appreciated the wifi. |
| Cross-Pollinate has been really helpful - we feel we can count on the places you recommend. We're currently staying at La Luna Studio apartment in Venice, which we accessed through the CP website. Thanks for your help. |
| location, staff, bed, cleanliness |
| the shared bathroom floor was always soaking wet because the shower leaked and there was never a bathmat to soak it up. the computer in the hallway was SOOOO slow. i couldnt even use it. the elevator never seemed to work would have been nice to have a small desk in my room, instead of two huge closets which 1 single person does not need. |
| thank you cross pollinate for helping me! I love your service. I will use it again when I head to Paris. |
| The owner, Lorenzo, was so welcoming, friendly, and helpful. He spent some time with us at check-in to give us an quick overview of Florence and make some restaurant recommendations. We had 3 rooms for our group of 6. We were able to leave our luggage after check-out to pick up later in the day before heading to the nearby train station. Florence is very walkable, and this location was convenient. Overall, a good value and location! I would definitely recommend this "historical business" as Lorenzo described it, and would not hesitate to return! |
| We were glad to have Wi-Fi, but it was a bit inconsistent in certain locations in our room - not a big issue though. The shower stall in room 1 leaked and left the floor wet - not a big problem for us (just threw down a towel), but I worry that it could cause damage in the long run. |
| Excellent and prompt responses to our questions about the location and booking, which was just a bit more complicated since we had to book 3 rooms separately - but they made it easy! |
| location |
| Could not use wifi |
| Has been good. |
Casa Billi Guesthouse
