Unbelievably friendly and warm staff who gladly gave expert travel advice and recommendations that only a Roman would normally be privy to. - Loic Diels
I LOVE this website and will gladly recommend it to anyone headed this way. Nothing disappointed us! - Mary-Iris Taylor
I have been using Cross-Pollinate for about 10 years now. The service is consistently great and I can always find just the kind of apartment we like, at the right price. - Hirani Himona
A really great idea - with a network of hand picked little rooms/guesthouses. If only we could have this in more city destinations! - Zoe Buck
I love Cross-Pollinate and every time we go to a new city I look to see whether they have some accommodations over there. - Arantza Aldea
The two places I have stayed at from Cross-Pollinate have been among the best across Europe. Highly recommended. - Nicholas Burn
Thanks a lot to Cross-Pollinate for the opportunity to experience a city as an insider! We really enjoyed our stay in Rome and Venice and look forward to more. - Tatiana Marchenko
Cross-Pollinate was very helpful when the owner of the B&B wanted to charge us for the baby under 2 y o. It would have been difficult without them since the owners did not speak any english. - Yulia Pichugina
This was our only stay with a C-P apartment and we were very pleased with the entire process. Will look to use them again on our next Europe trip! - Anthony Giglio
Great web site and quick response from the team a CP made the whole experience easy and hassle free. I have already recommended CP to quite of few of my airline industry colleagues and I'm sure they will make use of their excellent service. - Shane Pickles
Cross-Pollinate was extremely helpful! They found us a place to stay in our price range when many other places of business couldn't help us. - Sarah Seminutin
Cross-Pollinate was very easy to use, and it is so much better to stay in places like these than big corporate hotels; you get a much better feel for the place. - Kaspar Deane
Very straight forward. Well done. Definitely would use it again. Love these type of alternatives to hotels! - John White
Cross-Pollinate was fantastic and easy to use. We used Cross-Pollinate to book a room in Florence (the second leg of our trip), which was everything I thought it would be. We have recommended Cross-Pollinate to our friends. - Barbara Carlin
Cross-Pollinate are great - the descriptions are accurate and they are very responsive to questions. - Dominique Bayne
Cross Pollinate was just the best. I had tried a couple of places before coming upon them. As soon as I sent the first email I stopped looking for any more websites. I just wish they expanded to every city in Europe. Their knowledge, helpfulness, etc. was second to none. - Caroline Collis
Crystal Suite
Crystal Suite is a very short walk from Santa Maria Novella, the main train station in Florence, so those arriving with bags by train won't have far to go to get settled in. Once there, the Duomo and Piazza della Signoria are just around the corner - an incredibly short walk to everything really.

This old, charming flat has one main living room, bathroom with shower, and an open plan kitchen with huge windows and very high ceilings - so much so that there's space for a second level loft bedroom with bathroom and shower.

Best for couples that don't mind the semi-lack of privacy in the upstairs bedroom! Although there's the second one downstairs too, and the glass around part of the shower and the toilet is frosted and opaque.

The original ceilings are really stunning - the kind of thing you expect to see in a museum and part of the unique experience of staying in an apartment in such an old city.

Professionally run by an individual who has her own apartments, as well as others, on the site, so guests can expect a high level of professional hospitality.

Two of the suites share a laundry room with washer and dryer as well that guests are welcome to use.
  • 1st floor
  • air-conditioning
  • crib upon request - up to 3 y.o.
  • dishwasher
  • flatscreen TV
  • full kitchen
  • hair dryer
  • independent heating
  • iron
  • linen and towels provided
  • no elevator
  • use of washing machine upon request
  • WiFi
Ursula K. on Apr 2016:

The apartment is really luxurious. It has high end appliances, a comfortable bed with feather pillows and comforter, along with a rain head shower with nice soft towels. There are two bathrooms in the unit which is a plus. The location is excellent especially for train travelers. The apartment is 5 minute walk from the SNM station. The host was extremely helpful and caring and very accommodating with check in times. We were also treated to some Tuscan cookies as a welcome snack.
Nothing to improve. I would stay in this apartment next time I'm in Firenze.
Cross-Pollinate was extremely responsive and helpful with any questions I had. They also went above and beyond with helping me receive a package while abroad. Also the car service they arranged for me to go to the airport was excellent.
Christine on Jun 2015:
J'ai passé un excellent séjour à la Crystal Suite au cœur de Florence en Italie. Mariangela est très gentille, présente et discrète. Elle me donne des conseils pratiques pour visiter Florence et ses alentours. L'appartement est beau, lumineux et fonctionnel. Il est très bien situé pour visiter le centre historique à pieds, pour l'excursion et pour se rendre à l'aéroport. Le quartier Santa Maria Novella est très animé : belles terrasses, bons restaurants, des boutiques et concerts en plein air... J'adore la Crystal Suite particulièrement les magnifiques lavabos rouge Venise et le plafond fresqué. Merci Mariangela!
average score
5.0 / 5.0
Accuracy of listing
Helpfulness of owner / staff / host
Helpfulness of Cross-Pollinate
Booking details
Booking details: vacation rental apartment (studio with loft / 2 bathrooms), sleeps max. 4 people
Payment accepted: cash on arrival in euro
Minimum stay: minimum stay of 3 nights
Cancellations allowed up to: 60 days before arrival
Occupancy: double
Bed options: 1 queen (160 cm) or 1 queen bed & 1 double sofabed
Policies & Extra Charges: apartment will be clean by 3 pm on day of check-in, city tourist tax €3 per person per night (not included in price), fee for check-in after 10 pm is €50, fee for check-in after 8 pm is €30, non-smoking, check-out time is 12 pm (noon)
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Rates and Availability
 Crystal Suite
Stazione Santa Maria Novella
Boboli Gardens
Ponte Vecchio
Piazza della Signoria
Galleria dell’Accademia
Pitti Palace
Piazza Santo Spirito
Mercato Centrale