 | Location was great. |
 | We requested a crib and it was not at the apartment when we arrived |
| Location |
 | Reservations were easy and we had no problems. |
| The apartment was clean, well equipped, spacious and well located near shops, restaurants and the Duomo. |
| Guests should be aware of the climb up multiple flights of stairs to reach the apartment. We waited in the rain to meet our contact in the apartment to exchange keys and payment. This was frustrating. The tv did not have any active channels. |
| Apart from the frustrating exchange of payment and keys, the apartment is excellent. |
| I just wanted to let you know that we had a wonderful experience at David Flat in Florence, Italy. The location was perfect – within a couple of blocks of the Duomo, and you can even see it from the bedroom window. The apartment was nicely furnished and it even had a ‘hidden’ alcove upstairs with two single beds that our children loved. But what really made the stay stand out was Bruno’s warmth and hospitality. He was so helpful and thoughtful with directions, helping with luggage up the stairs, and even brought us a couple of loaves of freshly baked baguette and cream cheese anticipating that we would be hungry after our trip! After the trip, I realized that I left my favorite adapter in the apartment. No problem! I contacted Bruno and he kindly mailed me the adapter to the US. Thank you to Bruno and to Cross Pollinate for offering a personal touch in Italy! |
| Excellent personal service that inspires trust! |
The David Flat
