Unbelievably friendly and warm staff who gladly gave expert travel advice and recommendations that only a Roman would normally be privy to. - Loic Diels
I LOVE this website and will gladly recommend it to anyone headed this way. Nothing disappointed us! - Mary-Iris Taylor
I have been using Cross-Pollinate for about 10 years now. The service is consistently great and I can always find just the kind of apartment we like, at the right price. - Hirani Himona
A really great idea - with a network of hand picked little rooms/guesthouses. If only we could have this in more city destinations! - Zoe Buck
I love Cross-Pollinate and every time we go to a new city I look to see whether they have some accommodations over there. - Arantza Aldea
The two places I have stayed at from Cross-Pollinate have been among the best across Europe. Highly recommended. - Nicholas Burn
Thanks a lot to Cross-Pollinate for the opportunity to experience a city as an insider! We really enjoyed our stay in Rome and Venice and look forward to more. - Tatiana Marchenko
Cross-Pollinate was very helpful when the owner of the B&B wanted to charge us for the baby under 2 y o. It would have been difficult without them since the owners did not speak any english. - Yulia Pichugina
This was our only stay with a C-P apartment and we were very pleased with the entire process. Will look to use them again on our next Europe trip! - Anthony Giglio
Great web site and quick response from the team a CP made the whole experience easy and hassle free. I have already recommended CP to quite of few of my airline industry colleagues and I'm sure they will make use of their excellent service. - Shane Pickles
Cross-Pollinate was extremely helpful! They found us a place to stay in our price range when many other places of business couldn't help us. - Sarah Seminutin
Cross-Pollinate was very easy to use, and it is so much better to stay in places like these than big corporate hotels; you get a much better feel for the place. - Kaspar Deane
Very straight forward. Well done. Definitely would use it again. Love these type of alternatives to hotels! - John White
Cross-Pollinate was fantastic and easy to use. We used Cross-Pollinate to book a room in Florence (the second leg of our trip), which was everything I thought it would be. We have recommended Cross-Pollinate to our friends. - Barbara Carlin
Cross-Pollinate are great - the descriptions are accurate and they are very responsive to questions. - Dominique Bayne
Cross Pollinate was just the best. I had tried a couple of places before coming upon them. As soon as I sent the first email I stopped looking for any more websites. I just wish they expanded to every city in Europe. Their knowledge, helpfulness, etc. was second to none. - Caroline Collis
Gianna's B & B
Gianna's B&B, run by an Italian-Australian couple out of their home, is located in a 14th century historic building that is convenient both to the train station and the historical center of Florence. The B&B has just one room, which is large and airy, with a double bed (or 2 singles), a couple of armchairs, a table for eating breakfast, a large bookcase stocked with reading material, and a small kitchenette area with sink, mini-fridge, toaster and electric kettle. Inside the room, there are stairs leading up to a loft area which contains a single bed and bathroom. A generous freshly-prepared continental breakfast and a plate of fruit are included. The owners are happy to assist with booking visits to the city's museums and galleries.
  • 2nd floor
  • no elevator
  • air-conditioning
  • breakfast included
  • independent heating
  • hair dryer
  • linen and towels provided
  • mini-fridge
  • tea kettle
  • toaster
  • third bed in loft
  • WiFi
Janice Akins on Jun 2015:

Owners were super helpful. Jane guided me in alternative option for renting car in Siena (vs Florence) and taking train to Florence and museum reservations. They also gave great recommendations for dinner. Frankly, they helped more than a travel agent I used a bit. The location was a bit noisy at night. Lovely pastries from bakery for breakfast. Fruit basket and mini fridge was filled for our use. This family really tries to make things nice for guests. I would hesitate to recommend to older adults who might have difficulty navigating circular stairs to get up to bathroom.
Nothing...they use this tiny space very well.
Cross Pollinate was the best. They did all the work for me.
Sheran and Horace on May 2015:

Spacious, comfortable, easy assess to points of interest. Exceptional breakfast, with additional stocked fridge (yogurt, juice), cereal, kettle, toaster, instant coffee in small galley. Host provide an array of fresh fruit daily. Well appointed bathroom facilities. Note: bathroom is accessible by means of a narrow spiral staircase. This would be a disadvantage for anyone with mobility issues. Host was very knowledgeable about Florence and provided a good orientation of the area when we arrived. Very helpful with arranging taxi services, and travel plans.
Nothing- host has no control over outside surroundings but there was noisy street activity in mornings ( garbage pick up) . Closing windows helpful in reducing noise level. Two story walk up - no elevator
Very helpful
Jenn on Sep 2014:

Jane was very helpful. Everything was perfect, bed was comfortable, breakfast was delicious, and it was very close to everything!
Cross-Pollinate was awesome, responses were always very timely. Thank you
Sue on Jun 2014:

Washcloths! And a nice size shower. Fresh fruit on the table when we arrived, along with some crackers and cookies. Some healthy breakfast options. Jane helped with contacting our next B & B and gave us tips on reading our train ticket.
It felt awkward that we had to enter the owner's home to get to our door, and while we had no problem reaching the bathroom upstairs it would be difficult for a handicapped person to access.
Very good. Talked about Cross-Pollinate to travelers we met up with.
Shelly Bragg on Jun 2014:

Everything! Jane was wonderful and welcoming. The room was great.
It was our first experience using Cross-Pollinate and we will certainly use it again.
james bohl on Sep 2013:
Owner was a great host, couldn't help us enough.
Catherine Hauptfleisch on Sep 2013:

Loved the bookcase - need to return in winter to curl up in the armchairs & read some of them. Jane went to a great deal of trouble to give us a delicious breakfast - pastries to order. Also very helpful & informative. Good location - easy walk into centre, railway/bus station etc.
Excellent - will certainly use it again & recommend to friends & family.
Suzanne on Sep 2013:

Gianna is a wonderful hostess. She is very helpful and gave us very good information about sightseeing and other helpful hints on getting around. This apartment is spotless and very comfortable. Gianna made sure the refrigerator contained refreshments and serves a very good breakfast. You could not get a better hostess. The apartment is within easy walking distance to all the major sights and train station.
If you are not a very sound sleeper you may have difficulty with the noise from the street. It is a very busy street with ongoing traffic at all hours of the night. Perhaps it is like that in most B and B's in this area? Obviously, this is not something an owner can do anything about but I felt it needs mention because it could be bothersome to some.
Very responsive to enquiries. I would book again through this site.
Admin on 25. Sep 2013:
Unfortunately you experienced the nightly street sweeping which the owner says happens twice a month. By any major cities standards, their place is very quiet. It's in a limited traffic area (ZTL) so the noise is just people noise (which could also come from neighbors, babies, parties etc.) and not easy to warn against in any city as it's hit and miss.
average score
4.8 / 5.0
Accuracy of listing
Helpfulness of owner / staff / host
Helpfulness of Cross-Pollinate
Booking details
Booking details: Bed & Breakfast (owner lives on premises), 1 guestroom, with private bathroom (ensuite)
Payment accepted: cash on arrival in euro, by credit card with 2% surcharge
Minimum stay: no minimum stay
Cancellations allowed up to: 5 days before arrival
Occupancy: double
Bed options: 1 queen (160 cm) or 2 singles
Policies & Extra Charges: smoking permitted on balcony only, luggage can be held before check-in, luggage can be left after check-out, room will be ready by 12 pm for check-in, city tourist tax €2.50 per person per night (not included in price), check-out time is 10:30 am
Spoken Language(s):
Rates and Availability
 Gianna's B & B
Stazione Santa Maria Novella
Boboli Gardens
Ponte Vecchio
Piazza della Signoria
Galleria dell’Accademia
Pitti Palace
Piazza Santo Spirito
Mercato Centrale