Unbelievably friendly and warm staff who gladly gave expert travel advice and recommendations that only a Roman would normally be privy to. - Loic Diels
I LOVE this website and will gladly recommend it to anyone headed this way. Nothing disappointed us! - Mary-Iris Taylor
I have been using Cross-Pollinate for about 10 years now. The service is consistently great and I can always find just the kind of apartment we like, at the right price. - Hirani Himona
A really great idea - with a network of hand picked little rooms/guesthouses. If only we could have this in more city destinations! - Zoe Buck
I love Cross-Pollinate and every time we go to a new city I look to see whether they have some accommodations over there. - Arantza Aldea
The two places I have stayed at from Cross-Pollinate have been among the best across Europe. Highly recommended. - Nicholas Burn
Thanks a lot to Cross-Pollinate for the opportunity to experience a city as an insider! We really enjoyed our stay in Rome and Venice and look forward to more. - Tatiana Marchenko
Cross-Pollinate was very helpful when the owner of the B&B wanted to charge us for the baby under 2 y o. It would have been difficult without them since the owners did not speak any english. - Yulia Pichugina
This was our only stay with a C-P apartment and we were very pleased with the entire process. Will look to use them again on our next Europe trip! - Anthony Giglio
Great web site and quick response from the team a CP made the whole experience easy and hassle free. I have already recommended CP to quite of few of my airline industry colleagues and I'm sure they will make use of their excellent service. - Shane Pickles
Cross-Pollinate was extremely helpful! They found us a place to stay in our price range when many other places of business couldn't help us. - Sarah Seminutin
Cross-Pollinate was very easy to use, and it is so much better to stay in places like these than big corporate hotels; you get a much better feel for the place. - Kaspar Deane
Very straight forward. Well done. Definitely would use it again. Love these type of alternatives to hotels! - John White
Cross-Pollinate was fantastic and easy to use. We used Cross-Pollinate to book a room in Florence (the second leg of our trip), which was everything I thought it would be. We have recommended Cross-Pollinate to our friends. - Barbara Carlin
Cross-Pollinate are great - the descriptions are accurate and they are very responsive to questions. - Dominique Bayne
Cross Pollinate was just the best. I had tried a couple of places before coming upon them. As soon as I sent the first email I stopped looking for any more websites. I just wish they expanded to every city in Europe. Their knowledge, helpfulness, etc. was second to none. - Caroline Collis
Bed & Bed Cassia
Bed & Bed Cassia is a basic, yet comfortable, guesthouse run by friendly couple Chiara and Gino, who also own the nearby Bed & Bed Peterson. The rooms -- some of which face onto the street and some onto an inner courtyard of the building -- are sunny, bright, and colorfully decorated. While certainly not a fancy place with lots of luxuries, all rooms do have air-conditioning and TV and the rooms and bathrooms are well-kept and meticulously clean. There are 6 rooms total, 4 with private bathroom and 2 rooms that share a common bathroom in the hallway. The guesthouse is conveniently located about a 15-minute walk from the train station. It's possible to walk into historic center in about 20-25 minutes, or to grab a bus (the nearest bus stop is on the next street) to get into center more quickly in about 5-10 minutes.
  • air-conditioning
  • linen and towels provided
  • 2nd floor
  • no elevator
  • TV
  • free coffee in the hall
  • free crib available upon request
  • breakfast included
  • private bathroom (€ 5.00)
  • WiFi
lisa dobeck on Oct 2014:

Room was very nice and sink was convenient.
I should have printed a map before I arrived, the directions were not that helpful. Also I was lucky my daughter had a phone or otherwise I couldn't have contacted the owner. They were very nice otherwise.
Excellent, I was more comfortable using it then Air B and B
Cath and Pete on Sep 2014:

Tea and coffee facilities
Need to tell visitors that there is two flights of stairs. When we arrived the woman who met us allowed no time to answer ANY questions and could not get away quick enough. DO NOT book a 3 single beds room, as you will get a fold up bed cramped in a two single bed room, the fold out was very uncomfortable and we ended up removing it and sleeping on the mattress on the floor, not a much better solution. We had to put chair and small table onto the wardrobe so we could fit our suitcases in. Two towels instead of three (lucky we bought our own)! Shower was atrocious, the cleaning woman needs to get some Aussie CLR, water just sprinkled out of shower head. And OMG the bloody mosquitoes! We are all still covered with bites, please,put fans in or window screens to ventilate the rooms! To cap off the visit, we wanted to pay with our credit card, and the woman rudely would not except it and also did not want to give us a receipt.
You can ask questions, but beware you will not get what you are expecting by Australian standards.
Admin on 04. Oct 2014:
I'm sorry you didn't enjoy your stay. From what we understand, your bags were brought up the stairs for you by the staff at Cassia when you arrived. Had a towel been missing, you could certainly have asked for one. It seems nothing was said about this. As for the receipt and payment: as per the conditions at the time when you reserved, you were supposed to pay on arrival, but you did not. Instead, you decided to pay the last night, and at that time they weren't prepared to do the charge by credit card or write a receipt. Had you of paid when you were supposed to this would not have been an issue. A receipt was left for you in the morning however.
R Raju Srinivasan on Nov 2013:

Central location at Florence. Graceful and hospitable owners
All rooms should to have a bathroom / toilet attached.
Very useful. Will visit the website again.
David Beach on Oct 2013:

Awfully noisy (street noise)
Has always been good.
DP on Sep 2013:
Close, convenient, clean
Theresa on Aug 2013:

Clean room for a good price. Room was quiet even though located on a busy street.
Better directions on how to get there. The website did not explain well at all. Had to stop someone where the place was.
Very helpful when needed to find a room.
Aaron on Sep 2011:

We took a cab from the train station when we got in, but once you know your way around Florence, this place is a reasonable walk from Santa Maria Novella (even with luggage if you travel light like we did - one rolling bag and one small backpack each). Once you're at SM Novella, walking to some of the key attractions like Duomo, Uffizi, etc is no problem. Air conditioning worked great (if you're used to air conditioning or sleeping in cool rooms, go ahead and get it if you're traveling Italy in September). Small fridge and I think there was a microwave available; we grabbed some light groceries nearby and saved on breakfast expenses. I want to say it took three separate keys to get into our room (building, apartment, room), but maybe it was just two. Anyway, sturdy doors and locks; it felt like a safe place to stay and no worries about undesirables getting in during the night.
The bed was more firm than we liked, but we found that to be the case pretty nearly everywhere in Italy. (Tip: any extra blankets, towels, etc. can be put between the top sheet and the mattress for a makeshift "pillow top"). We were a little later than expected getting in, but when we arrived we only found a note on the door with a phone number to call for access to the apartment. We didn't have a cell phone and couldn't find a pay phone, so that created a little difficulty and down time for us. There was a nice store owner down the street that called the owners for us (though he didn't speak any English), so it all worked out, but it was a bit of an inconvenience.
We had never traveled in Italy before, and I was a little hesitant to use recommendations and make payments for a bunch of random B&B's through a website I had never heard of. We booked through Cross-Pollinate in Rome, Florence, and Venice, and everything went perfectly. Descriptions and pricing were accurate, and most importantly, our reservations were all in place when we arrived!
Vinson on Sep 2012:

10 minute walk from main train station
larger shower. current shower stall way too small
i love cross-pollinate.
average score
3.7 / 5.0
Accuracy of listing
Helpfulness of owner / staff / host
Helpfulness of Cross-Pollinate
Booking details
Booking details: guesthouse (owner does not live on premises), 6 guestrooms, some rooms with private bathroom (ensuite)
Payment accepted: cash on arrival in euro, travelers checks upon arrival in local currency, Visa, Mastercard
Minimum stay: no minimum stay
Cancellations allowed up to: 5 days before arrival
Occupancy: double
Bed options: 1 queen (160 cm) or 2 singles
Policies & Extra Charges: smoking permitted, city tourist tax €3 per person per night (not included in price)
Spoken Language(s):
Rates and Availability
 Bed & Bed Cassia
Stazione Santa Maria Novella
Boboli Gardens
Ponte Vecchio
Piazza della Signoria
Galleria dell’Accademia
Pitti Palace
Piazza Santo Spirito
Mercato Centrale