Unbelievably friendly and warm staff who gladly gave expert travel advice and recommendations that only a Roman would normally be privy to. - Loic Diels
I LOVE this website and will gladly recommend it to anyone headed this way. Nothing disappointed us! - Mary-Iris Taylor
I have been using Cross-Pollinate for about 10 years now. The service is consistently great and I can always find just the kind of apartment we like, at the right price. - Hirani Himona
A really great idea - with a network of hand picked little rooms/guesthouses. If only we could have this in more city destinations! - Zoe Buck
I love Cross-Pollinate and every time we go to a new city I look to see whether they have some accommodations over there. - Arantza Aldea
The two places I have stayed at from Cross-Pollinate have been among the best across Europe. Highly recommended. - Nicholas Burn
Thanks a lot to Cross-Pollinate for the opportunity to experience a city as an insider! We really enjoyed our stay in Rome and Venice and look forward to more. - Tatiana Marchenko
Cross-Pollinate was very helpful when the owner of the B&B wanted to charge us for the baby under 2 y o. It would have been difficult without them since the owners did not speak any english. - Yulia Pichugina
This was our only stay with a C-P apartment and we were very pleased with the entire process. Will look to use them again on our next Europe trip! - Anthony Giglio
Great web site and quick response from the team a CP made the whole experience easy and hassle free. I have already recommended CP to quite of few of my airline industry colleagues and I'm sure they will make use of their excellent service. - Shane Pickles
Cross-Pollinate was extremely helpful! They found us a place to stay in our price range when many other places of business couldn't help us. - Sarah Seminutin
Cross-Pollinate was very easy to use, and it is so much better to stay in places like these than big corporate hotels; you get a much better feel for the place. - Kaspar Deane
Very straight forward. Well done. Definitely would use it again. Love these type of alternatives to hotels! - John White
Cross-Pollinate was fantastic and easy to use. We used Cross-Pollinate to book a room in Florence (the second leg of our trip), which was everything I thought it would be. We have recommended Cross-Pollinate to our friends. - Barbara Carlin
Cross-Pollinate are great - the descriptions are accurate and they are very responsive to questions. - Dominique Bayne
Cross Pollinate was just the best. I had tried a couple of places before coming upon them. As soon as I sent the first email I stopped looking for any more websites. I just wish they expanded to every city in Europe. Their knowledge, helpfulness, etc. was second to none. - Caroline Collis
Owned by Paola and Francesco of Il Ghiro next door, they bought what was an old pension and completely gutted it out and redid it. It's 7 rooms, 6 with private ensuite bathroom and 1 that has a private, dedicated bathroom outside the room. There is also a little kitchen area, ideal for keeping breakfast items or things to make simple picnic lunches. There's also a computer for guest use and WiFi throughout. The overall vibe is really good -- it's clean and new and minimalist, but without the "cold" feeling that often goes with minimalism. In fact, they've done a very good job of matching old materials with new, youthful color schemes. So there are white, hardwood floors and exposed beam ceilings painted white, with bold, colorful walls and simple furniture. Not swanky or pretentious, but not boring and soulless either.

The owners are helpful, professional, family-friendly and very involved.

The location is near Via Faenza, an area that is close enough to the train station Santa Maria Novella that it's easy to get in and out of the city, but also close enough to the sights in the center that you can walk everywhere. The streets are narrow and the feeling is of 'old Florence' but it's also a neighborhood known for hostels, inexpensive pensions and budget travelers, so it's well-serviced. You'll find stuff open and inexpensive things to eat here.
  • 1st floor
  • no elevator
  • air-conditioning
  • electric heating
  • use of kitchen
  • American coffee machine
  • electric kettle in common area
  • toaster
  • cable/satellite TV
  • computer with free high-speed Internet access
  • WiFi
  • crib upon request - up to 3 y.o.
  • hair dryer
  • iron
  • linen and towels provided
  • safety box (upon request)
Pat Stoll on Jul 2017:

Location was great. Close to grocery, bank, train station and Duomo. Beds were great.
Very helpful!
Devon Naples on May 2017:

The room was wonderful, clean, bright, and comfortable, as well as secure and safe. The owners were friendly and kind. Location was wonderful, very near the train station, the central market, and great restaurants, as well as important sites. Definitely recommended.
Nothing comes to mind!
Great communication. Thanks so much CrossPollinate!
Lisa on May 2016:

Location. Staff was very helpful. Extremely clean. Small room but we only slept there lots of good eats close by. Close to sites and the markets. Wonderful experience. Staff even carried suitcases up stairs for us. Quiet. Train station close and easy walk. Staff speaks English.
Easy to book. Accurate.
Vivian Leung on Jun 2014:

This is a well-decorated hostel with different theme colors on each room. The location is very good and it\'s close to various sight-seeing places as well as to the main railway station.
If mosquito-prevention device could be provided during summer time would be much appreciated.
Lanelle on May 2014:

Great location. Helpful hosts. Quiet, clean, comfortable room.
The instructions from the train station to the room weren't correct which made it difficult to find.
Chris thompson on Apr 2014:

The beds were comfy! Just about the only ones in Italy that were in recent 5-city tour. Room was also clean, big enough, and well maintained. Very helpful staff and friendly. Unusally secure.
Cross pollinate was very helpful. They had good suggestions, and helped when I couldn't reach the owner to let me into the rental lodging in Venice. I wish they were in more cities! Thank you.
Lisa on Dec 2012:

Bencidormi was clean, bright and very well-located for an easy walk to all the sights. Paola and Roberto were very friendly and helpful and I felt immediately at home.
Not much! Maybe they could provide breakfast in bed. :-)
Cross-Pollinate is easy to use and an excellent service for booking great places to stay. It's user-friendly and the owners go to great lengths to check out the places offered on the site so you know you're getting the best deal and places that will be clean and where the operators are responsive to guests. I highly recommend it!
Lindsey on Dec 2012:
The location was perfect. The rooms really clean and very comfortable. Also we found the kitchenette very convenient and the pc to go online. I highly suggest it
average score
4.9 / 5.0
Accuracy of listing
Helpfulness of owner / staff / host
Helpfulness of Cross-Pollinate
Booking details
Booking details: guesthouse (owner does not live on premises), 7 guestrooms, 6 with private (ensuite) bath and 1 with private bath outside the room
Payment accepted: cash on arrival in euro, Visa, Mastercard, Maestro card, CartaSi
Minimum stay: no minimum stay
Cancellations allowed up to: 5 days before arrival
Occupancy: double
Bed options: 1 king (180 cm) or 2 singles
Policies & Extra Charges: non-smoking, city tourist tax €3.00 per person per night (not included in price), check-out time is 10:30 am, room will be ready by 12:30 pm for check-in, luggage can be held before check-in, luggage can be left after check-out
Spoken Language(s):
Rates and Availability
Stazione Santa Maria Novella
Boboli Gardens
Ponte Vecchio
Piazza della Signoria
Galleria dell’Accademia
Pitti Palace
Piazza Santo Spirito
Mercato Centrale